(NAMS) Prescription Service

Phoenix Centre, Millennium Way West, Nottingham, NG8 6AS Also known as: Fittleworth
 
934 reviews

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Page 38 of 94
 
Review of (NAMS) Prescription Service
3rd September 2022



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Review of (NAMS) Prescription Service
2nd September 2022


Louise was excellent with mum and answered all her questions and spoke nice and loudly due to her hearing problems. Nothing was too much trouble…thank you!


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Consent
 
Review of (NAMS) Prescription Service
31st August 2022



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Review of (NAMS) Prescription Service
29th August 2022


I had a problem logging in but Andrew (stoma nurse) was very patient and the consultation was great. He Was knowledgeable and able to put my mind at rest. Andrew is also sending samples which I am Very grateful for as I didn't know that his particular Stoma appliance has been updated. It gives me confidence to know that I have a patient and knowledgeable professional who I can turn to.

Suggested improvements
Logging in was difficult for me but that is probably the way my android phone is set Up. Will use the lap top on future. I also had to cut and paste the link I was sent To use this feedback platform

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Review of (NAMS) Prescription Service
28th August 2022


It was lovely to meet Lynn, she was happy to sit and listen to me about various other health issues I have too, I didn't have any particular stoma problems and Lynn was happy that my stoma was healthy, so I will carry on with the care I have always given to my stoma.

Suggested improvements
Nothing

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Review of (NAMS) Prescription Service
27th August 2022


NAMS are amazing. So friendly and efficient and super helpful when I forget to call to ask for a repeat prescription of pouches. The calls are quick, friendly, highly professional and efficient. I do wish they’d let me have 6 months supply of pouches rather than the current 2 months but I guess they need to closely monitor patients. Overall, NAMS are awesome!

Suggested improvements
Nothing (aside from allowing me a 6 month supply). I’ve never had an issue with my stoma and I can self manage any issues so not having to call every 40 days would be great.

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Review of (NAMS) Prescription Service
25th August 2022


Nurse explained that the pouches were out too small and altered the cut.

Suggested improvements
This is the first time in 9 years someone has been to see how we are going on with the management of the stoma?

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Review of (NAMS) Prescription Service
24th August 2022


Good service and earlier than booked when we turned up early Pleasant and helpful staff. No problems in go ping again

Suggested improvements
No

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Review of (NAMS) Prescription Service
24th August 2022


Nothing


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Review of (NAMS) Prescription Service
22nd August 2022



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Page 38 of 94

(NAMS) Prescription Service was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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